Nike B.I.L.L.

Retail Experience for Circularity, 2023

"Can we build something to extend the lifecycle of sneakers?" they asked.


When Nike's NXT Innovation team approached us to build a machine to advance circularity, we knew we would be working with kindred spirits. Gentle Systems went on to work closely with Nike innovators, designers, engineers and vendors for two-and-a-half years to build and refine the Bot Initiated Longevity Lab, a.k.a. B.I.L.L., a robotic system with the mission to keep wearable sneakers out of landfill.

System in action at Nike Town London

236 Oxford Street

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Upgrading your sneakers.

Step by step.

01

Understanding the journey.


Besides the engineering challenge, we knew that the project had a huge culture component – on one hand, celebrating the beloved Nike sneaker culture, on the other, forging a new mindset of consumer circularity within it. To analyze the circular potential, we first had to understand the anatomy and the journey of a sneaker. Where it wears down, how it's maintained, and at which point its owner feels they've outworn it. Through this, our brief crystallized into what came to be known as B.I.L.L – a playful, fully automated robot with a very specific day job: Clean, repair and rejuvenate sneakers.

02

Hands-on exploration.


Once we knew what we were making, we could focus on how to make it. And, as with all of our robotics projects, this meant starting by hand. Armed with traditional 'Schuhmacher' tools, hairdryers and various cleaning and mending supplies, we explored and iterated on the washing, drying and patching techniques that most uplifted the sneaker. Through carefully cataloguing our experiments, we could then review and isolate the processes suited to automation and crafted lo-fi prototypes to validate them.


03

Engineering circularity.


Because B.I.L.L. was initiated to make circularity accessible, we knew whatever we built would have to fit within the variable confines of a busy retail environment. We also wanted to approach B.I.L.L. as an exercise in circular engineering, which informed everything from size and materials to the end experience. To work within these constraints, we derived a modular concept that combined several stations into one cohesive, robotic array, including a closed-loop water system, interchangeable components and a wiping brush made from surplus shoelaces.


04

Leveraging new technology.


For B.I.L.L. to identify points for patch placement, we used advanced photogrammetry that provides both an accurate 3D spatial representation of the sneakers and an interactive visual asset for consumers to keep as a digital memento. All operations are based on sensor-based motion control using a force sensor to adapt intricate tasks like cleaning and patching to each unique shoe. As well as designing the machine with an exposed 'exoskeleton', we also outfitted it with 5 tactically-placed, responsive cameras so that shoppers can follow each step of their sneakers' rejuvenation in real time.


Shoe scanning system integrated in B.I.L.L.
Nike Town London
©Picture, Nike

05

Scaling repair.


While its foremost function is the extension of sneaker life, the B.I.L.L. project's broader purpose was to bring the tenets of circularity – repair, reuse, recycling – closer to communities, and in an accessible and engaging way. As such, a key part of the project was consideration of how to modularize the different functions for smaller semi-automated units that could be reproduced and installed more easily. If you are interested in the evolution of some of these modules, check our Nike REFRESH case.

Explore Nike REFRESH

06

A robotic retail experience.


The modularity of the structure allowed the team to reassemble the robot in its debut location of Niketown, London in 48 hours. In order to secure the machine for a high-traffic retail setting while retaining visibility, it was installed within a transparent enclosure and fitted with laser fences that, if breached, automatically pause the repair cycle. Once calibration was completed, B.I.L.L. was ready to receive its first customers and their sneakers.

Key innovations

We utilized, developed and combined several advanced technologies to bring B.I.L.L. to life.

Object scanning

Advanced photogrammetry photogrammetry and accurate spatial representation of each sneaker.

Custom grippers

Specialised 3D-printed grippers for soft material handling.

Adaptable last

3x adaptable shoe lasts to cover a range of over 20 shoe sizes.

Intuitive UI/UX

Seamless experience for the consumer-facing patch-selection and placement process.

Web-based operator system

UI with rich media, layered over an industrial PLC for robotic system control.

Sensor-based motion control

Force sensors to respond individually to each sneaker.

Technically Speaking

As B.I.L.L. continued its journey from Niketown London to Nike’s European Headquarters in Hilversum, we sat down with two of the Gentle Systems' engineers behind it, Florian Born and Christian Kokott, to talk about their unique processes, challenges and the tech that made it happen.

Read Interview on Medium (Part 1)Read Interview on Medium (Part 2)

“Both the range of sneaker variation and the handling of complex materials provided unique technical challenges, which is why much of the hardware and software is custom-produced.”

– Florian Born, Lead Robotics Engineer at Gentle Systems, 2023

As seen in the press.

Read the articles.

"Nike’s Repair Robot Could Be Revolutionary For Circular Retail. Here's Why."

Go to article →

"Nike's Sneaker-Cleaning Robot Is Like a Car Wash for Shoes."

Go to article →

"Meet B.I.L.L.: the sneaker-cleaning robot from Nike and PCH Innovations".

Read the interview →

"Nike turns old sneakers into new with its "robot-augmented system" B.I.L.L."

Go to article →

Reflection

The B.I.L.L. project forms part of our broader work to fundamentally rethink manufacturing flows, using technology to localize value chains, enable rapid material innovation, product life extension, and recycling. To find out more about our other circular manufacturing offerings get in touch with us.

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